Universal CMS Summit: Observable Content - Planning and building an ROI feedback loop

Discover how Australian telco Southern Phone modernized its digital presence with dotCMS and implementation partner New Orange. In this video, Jordan Parrello (Southern Phone) and Peter Lodewijks (New Orange) share their firsthand experience migrating to a headless CMS, streamlining compliance, and creating a more reliable, unified content and commerce platform.

This is a story about stability, speed, and smarter digital operations made possible through strategic partnerships and modern tech.

Freddy Montes, Director of Product, shares the big picture on what’s ahead for dotCMS. From the upcoming Content Drive and dotAI Copilot to embedded analytics and enhanced experimentation, this roadmap session outlines how we’re building solutions that help content and dev teams work better together.