Knowledge Base
Flexible knowledge management to enhance cross-team collaboration.
Manage wikis, documentation, videos, articles, tutorials, and more all within a centralized platform.
A single source of truth across the entire organization
A strong knowledge base should go beyond merely aggregating documents. It should be easy to navigate, search, and access across devices. A knowledge base should also answer questions for internal staff as well as external users, reducing the strain on HR and customer support departments.
Build a Community
A great knowledge center can be the catalyst for starting conversations between customers and strengthen their connection with your brand. Create, organize, and share knowledge base articles and content with customer support, customers, or the public.
Speak their language
dotCMS makes it easy to create an accessible knowledge base for everyone. With integrated AI, we give you the freedom to translate your articles into any language and create a localized experience for your customers.
Explore Our Articles
Your go-to resource for the latest content, tech, marketing and developer strategies, insights and guides.
- 15Aug 25
Open-source, the future of software, and why dotCMS is now BSL
Learn why open source is driving the future of software innovation, how licensing models like BSL respond to industry challenges, and why dotCMS has transitioned to BSL.
- 12Aug 25
Why Omnichannel Content Management (CMS) Is Essential
Explore the pivotal role of an Omnichannel Content Management System (CMS) and craft consistent customer experiences across all touchpoints.
- 12Aug 25
Get started building pages with dotCMS, Next.js and Tailwind CSS
Learn how to build dynamic, SEO-friendly pages using dotCMS as your headless CMS, Next.js for server-side rendering, and Tailwind CSS for fast, modern styling. Step-by-step instructions cover project setup, integrating dotCMS Page API, configuring Tailwind, and mapping content types to React components for flexible Jamstack site development.
- 7Aug 25
Designing the Content Drive: Unifying Content Management in dotCMS
Learn how dotCMS redesigned content management with the Content Drive—a unified, intuitive workspace for organizing pages, assets, and digital content in one place.
Get Inspired
Discover why teams can't work without dotCMS
Reducing IT Dependencies with dotCMS Cloud
Learn how Northwest College stays up-to-date on the latest dotCMS upgrades and security fixes without overtaxing IT resources.
Being on the Cloud has been a lifesaver for me. I try to upgrade our dotCMS instance at least once a year and the support I get from dotCMS to do that is critical. I couldn’t do it on my own.